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Restaurant
A manager from a large restaurant in the local area called in for our services. He had been asked to find out if we could help the owner. It had become clear that some of the waiting staff where stealing from the Tips pot. He explained to us that on some weeks there can be as much as £5000 in the pot on a Saturday night. There were only two ways that the money could be stolen from the pot. One would be before the money was put into the pot and the other would be when it was being counted in the staff room.
We asked the client if they had any CCTV cameras in the restaurant. The Manager said they had no security other than the locks and bolts. We suggested that CCTV cameras where a must before we did anything else within the restaurant. We had the CCTV fitted without any of the staff realising. We also decided to go undercover and pose as a couple having a meal. We wanted to try and get the waiter to take a bit tip from us to see what he would do with the money.
The Restaurant was quite busy and so where the waiters. We had a wonderful meal and showed our appreciation at the end when we gave the waiter a big tip. After we left we went back to the office to watch the film footage. It quite clearly showed both the head waiter and the Bar man taking money from the Tip jar and also forgetting to put their tips in. Our client was delighted with the CCTV and the fact that we caught the head waiter and Barman read handed.
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